I am a Food Safety and Quality Management professional with extensive experience in business process documentation, workflow mapping, and data-driven process improvement. I specialize in developing clear and ISO-aligned Standard Operating Procedures (SOPs), process maps, and documentation systems that enhance efficiency, consistency, and compliance across operations.
I am also skilled in data analysis and visualization using Microsoft Excel, including formulas, pivot tables, slicers, and dashboards to support decision-making and performance tracking. My background spans Quality Systems (ISO 9001 & ISO 22000), Internal Auditing, Quality Assurance, and Food Safety (HACCP & GMP), complemented by strong communication skills developed through previous roles in customer service and technical support. I'm seeking part-time or freelance opportunities focused on process documentation, data analytics, and workflow optimization.
Key Skills includes:
• Data Analysis and Visualization using Microsoft Excel
• Proficient in Microsoft Excel (e.g., Formulas, conditional formatting, pivot table with calculated field, slicer)
• Other Microsoft Office application (e.g., Visio, PowerPoint and Word)
• Customer Service
• Workflows/ Flow charts
• Business Process Documentation/ SOP/ Work Instructions/ Systems
• Internal Audit
• Quality Control and Assurance
• Food Safety/ HACCP/ GMP
• ISO 9001:2015 Quality Management System
• ISO 2200:2018 Food Safety Management Systems
• Risk Analysis
• Integrated Pest Management/ Pest Control
• Regulatory and Statutory Compliance
Other Skills
• Food and Beverage Content Writing
• Non-GMO Certification (Foodchain ID)
• Visual design (can do customized PowerPoint presentations template with company branding and identification)
Experience: Less than 6 months
Experience: 5 - 10 years
Pivot Table with calculated field, slicer, data formatting, VLOOKUP
Experience: 5 - 10 years
CUSTOM DESIGN, GRAPHICS, SLIDE MASTER
Experience: 5 - 10 years
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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