With 9 years of experience in customer service, I help businesses deliver excellent customer experiences through efficient, professional, and reliable support. I am a Marketing Management graduate with strong communication skills and hands-on experience using various customer service and eCommerce platforms.
I have experience working with:
• Amazon
• Shopify
• DoorDash
• Zendesk
• Salesforce
• Intercom
• ShipStation
• Duoplane
• Technical Support Systems
My expertise includes:
• Phone, Chat, and
• Order Processing & Management
• Inventory Monitoring
• Refund & Return Processing
• Creating and Tracking Return Labels
• Ticket Management & Customer Resolution
• Technical Support Assistance
Why clients choose to work with me:
•
Dedicated and detail-oriented
•
Delivers high-quality work on time
•
Fast learner and adaptable
•
Professional, articulate, and customer-focused
•
Flexible schedule and reliable communication
•
Passionate about helping businesses grow through excellent support
I am committed to providing outstanding service and building long-term professional relationships with my clients. I look forward to working with you!
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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