Arantxa

Customer Support Specialist | Social Media Savvy | Virtual Assistant

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Bachelors degree

Last Active

July 23rd, 2026 (today)

Member Since

March 12th, 2020

Profile Description

I help e-commerce businesses deliver fast, reliable, and professional customer support that keeps customers satisfied and coming back.

With over 11 years of experience in customer service, I’ve worked in roles such as Reservation Sales Agent, Fraud Analyst, and Customer Support for online sellers. This background allows me to handle both customer-facing concerns and backend operations efficiently.

Here’s what I can help you with:
• Customer support (email, chat, tickets)
• Order processing, cancellations, and refunds
• Handling disputes and resolving customer issues
• Fraud detection and account review
• Supporting sellers on e-commerce platforms
• Data entry and administrative tasks

I’m known for being detail-oriented, patient, and reliable—especially when dealing with high-volume support and sensitive cases like fraud and disputes.

I am currently looking for a part-time role where I can support your business and help improve your customer experience.

I’m ready to start immediately.

Top Skills

Customer Support

Experience: 10+ years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 1 - 2 years

Other Skills

E-Commerce

Experience: 1 - 2 years

Office and Administration » Data Entry

Experience: 10+ years

Customer Support » Customer Service » Fraud detection

Experience: 10+ years

E-Commerce » Order processing

Experience: 1 - 2 years

Marketing » CRM

Experience: Less than 6 months

Virtual Assistant

Experience: Less than 6 months

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: Manila, National Capital Region

Tests Taken: IQ
Score: 106: DISC
Dominance: 9%
Influence: 19%
Steadiness: 31%
Compliance: 41%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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