Ejay
MSP IT Helpdesk Analyst L1 & Technical/Customer Support
Verified
Overview
Looking for part-time work (4 hours/day)
at $8.32/hour ($800.00/month)
Bachelors degree
Last Active
June 26th, 2026 (2 days ago)
Member Since
November 14th, 2019
Profile Description
Customer Service & IT MSP Professional | 6+ Years Experience | CRM Expert (Salesforce, Genesys and Zendesk) | Proven ability to resolve technical issues, manage customer interactions, and ensure customer satisfaction. Seeking a challenging role to contribute skills and expertise.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Technical Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: 2 - 5 years
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Design » User Interface
Experience: Less than 6 months
Video Editing » Adobe Premiere Pro
Experience: Less than 6 months
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tayabas, Quezon
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 36%
- Influence: 27%
- Steadiness: 15%
- Compliance: 22%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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