Arjay
Technical Support Supervisor |IT Support Specialist | MS 365 Administrator
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.77/hour ($727.26/month)
Bachelors degree
Last Active
July 19th, 2026 (2 days ago)
Member Since
November 2nd, 2019
Profile Description
Technical Support Supervisor and IT Support Professional with several years of experiencedelivering L1/L2 technical support, system administration, Identity and Access Management(IAM), and endpoint/infrastructure support in enterprise environments. Proven expertise inMicrosoft 365, Microsoft Entra ID, Microsoft Intune, Active Directory, Windows Server, andMicrosoft SQL Server, with a strong track record of resolving complex technical issues whilemaintaining SLA compliance and high customer satisfaction.Experienced in full user lifecycle management, including provisioning and de-provisioning,access control, Multi-Factor Authentication (MFA), and endpoint security enforcement.Recognized for strong problem-solving abilities, technical leadership, and effective escalationmanagement in fast-paced, SLA-driven environments.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » IT
Experience: 5 - 10 years
Customer Support » Helpdesk Support
Experience: 5 - 10 years
Other Skills
Office and Administration » Microsoft 365
Experience: 2 - 5 years
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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