HR | E-commerce Customer Service | PayPal Disputes & Chargebacks | Admin Assista

Overview

Looking for full-time work (8 hours/day)

at $8.47/hour ($1,600.00/month)

Associates degree

Last Active

June 16th, 2026 (yesterday)

Member Since

February 21st, 2012

Profile Description

Introduction

Hi, I’m Elreen — a results-driven Customer Service & E-commerce Operations Manager with over 17 years of experience supporting global businesses across multiple industries.

My background spans eCommerce, digital marketing, accounting & bookkeeping, capital placement, health & insurance, wellness, real estate, business coaching, and cleaning services, giving me a well-rounded understanding of both customer-facing and backend operations.

Throughout my career, I have built a strong foundation in:

Customer Service & Dispute Resolution (7+ years): Managing high-volume support, reducing chargebacks, and handling PayPal/Klarna disputes with a high success rate
HR & Team Management (3 years): Recruiting, onboarding, KPI tracking, and team performance management
Social Media Management (5 years): Content creation, scheduling, and brand engagement across multiple platforms
Operations & Admin Support (3+ years): Streamlining workflows, reporting, SOP creation, and day-to-day business operations
Scheduling & Service Coordination (2 years): Managing bookings for cleaning companies using Geoapp and ServiceM8

I specialize in end-to-end eCommerce operations, including order fulfillment, supplier coordination, inventory management, and multi-channel customer support (email, chat, phone, and social media).

I’m highly organized, detail-oriented, and proactive, with a strong ability to solve problems independently, improve systems, and deliver excellent customer experiences.

If you’re looking for someone who can manage operations, support your customers, and optimize your processes, I’d love to be part of your team.

Let’s connect!