PROFESSIONAL SKILLS
• Skilled customer service representative committed to addressing customer concerns with speed, accuracy and professionalism.
• Result-oriented, strategic customer service representative with Four (4) years experience in the BPO industry.
• Easily identify and resolve technical issues and concerns.
• Excellent written and verbal communication skills, with an eye for detail.
PERSONAL SKILLS
• Ability to answer calls professionally.
• Understanding of customer service principles and practices.
• Remaining calm under stressful situations.
• Ability to multi-task.• Quickly understanding callers’ point view and to empathize with them.
• Ability to work with minimum supervision in a busy environment.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.