General Virtual Assistant

Freediving Coach (2 Years) Trained and guided students in freediving techniques, water safety, and breath-hold training while ensuring a safe and enjoyable learning environment. Developed strong leadership, communication, and coaching skills by working with individuals of different skill levels. Responsible for monitoring student progress, providing personalized instruction, and promoting confidence, discipline, and safety in all training sessions.

Provided excellent customer support by handling customer inquiries, resolving concerns, and ensuring customer satisfaction through phone, email, and chat communication. Developed strong communication, problem-solving, and multitasking skills while maintaining professionalism and efficiency in a fast-paced environment. Consistently focused on delivering positive customer experiences and building strong customer relationships.

Managed and coordinated schedules, appointments, and bookings efficiently to ensure smooth daily operations. Organized calendars, confirmed appointments, handled schedule changes, and maintained clear communication with clients and team members. Demonstrated strong attention to detail, time management, and organizational skills to avoid conflicts and ensure timely coordination of tasks and events.