AI Workflow Automation Specialist (GoHighLevel, ---------- , Zapier) | Ex-Coast Gua

Manage and build out CRM systems end-to-end in GoHighLevel: pipelines, opportunity stages, ownership assignment, escalation workflows, and cross-system data integrity (calendar sync, appointment tracking, cancellation handling). Built a full reservation CRM from scratch, including a 2-round escalation ladder so no lead sits untouched, and closed a cross-system bug where a cancelled booking could conflict with a new one. Comfortable troubleshooting directly in the raw contact record when the platform's own logs don't show the full picture.

Here's the GoHighLevel description, same proof-backed style, no em dashes: GoHighLevel Description: Build and maintain full CRM systems inside GoHighLevel: reservation and booking automations, pipeline stages, calendar integrations, cancellation workflows, and appointment tracking. Recently built a complete reservation system for a restaurant client scenario end to end (intake form routing, real calendar booking, appointment ID capture, cancellation teardown), then deliberately stress tested it to find what a "successful" workflow run doesn't show. Found and fixed a silent bug where bookings landed 2 to 3 months off the requested date with zero error shown, and resolved a calendar type mismatch that was silently rejecting valid bookings. Comfortable working directly in GoHighLevel's automation builder, calendar settings, and raw contact records when the platform's own execution logs don't tell the full story.

Built and shipped AI-powered automation systems end-to-end. Not just connecting apps, but designing full customer journeys and stress-testing them until I know exactly where they break. Recent build: a complete GoHighLevel reservation system (intake routing, calendar booking, cancellation workflows) where I deliberately broke my own automation and found a silent bug that booked appointments 2-3 months off the requested date with zero error shown, then fixed it and documented the whole process. Also built a live Groq-powered AI agent inside Facebook Messenger that qualifies leads 24/7 through natural conversation. Certified in Zapier's "Building AI Agents" and Make.com's "AI Agent Builder" tracks. Tools: GoHighLevel, Zapier, Make.com, Groq, Claude/ChatGPT for workflow design.

Built automation workflows using Zapier including an AI-powered order processing system and an automated weather report bot. Self-taught through personal projects. Portfolio: sadayabonjovi-eng.github.io

Integrated Groq AI (LLaMA 3.3 70B) into a production Messenger chatbot for lead qualification and persistent memory, and used Google Gemini AI within a Make.com booking automation to suggest alternatives when appointment slots conflict. Comfortable working directly with AI APIs, prompt design, and JSON handling, not just no-code AI plugins.

Certified in Make Advanced and AI Agent Builder. Built and deployed multiple production automations, including an AI-powered order processing system, a Messenger AI lead qualification agent using Groq AI, and a GoHighLevel reservation system with duplicate-detection logic and calendar syncing.

Built a Trello-based Client Onboarding Tracker, restructuring the board into a full client lifecycle pipeline using lists, cards, and Butler automation to move clients through each stage automatically.

Managed schedules and coordinated activities during Philippine Coast Guard service including duty schedules and operational planning.

Encoded and managed thousands of beneficiary records at the Department of Social Welfare and Development (DSWD) for 9 months. Experience with data verification, records management and file organization.

Managed official communications and emails during Philippine Coast Guard service. Experience with professional correspondence and administrative email handling.

Used Canva for creating graphics and design projects. Self-taught through personal practice.

Used Google Workspace throughout Philippine Coast Guard service — organized unit files in Google Drive, managed 201 files and shared with colleagues, used Google Sheets for documentation and records.

Built a relational client and project onboarding system in Notion, using four linked databases (Clients, Projects, Tasks, Invoices) feeding into a single dashboard that surfaces overdue tasks, active projects, and unpaid invoices in one view.

Currently building VA skills through self-study and personal projects. Completed automation projects using Zapier and Google Workspace. Portfolio: sadayabonjovi-eng.github.io