Driven & highly-motivated Customer Service and Technical Support Professional with 8+ years of experience in sales, customer care, and technical support within a medical device environment. Skilled in handling high-volume customer interactions, resolving complex technical issues, and supporting international clients in fast-paced, performance-driven settings. Known for strong communication, problem-solving, and customer-first service delivery with a proven ability to maintain high satisfaction and service quality standards.
Experience: 1 - 2 years
“Resolved technical support inquiries while maintaining compliance with company quality procedures.”
Experience: 1 - 2 years
“Maintained accurate CRM documentation supporting audit readiness and service tracking.” “Supported customers in an FDA-regulated medical device environment.”
Experience: 5 - 10 years
*Supported high-volume customer interactions in fast-paced healthcare and customer service environments. *Demonstrated strong attention to detail in documentation, troubleshooting, and complaint resolution *Delivered high-quality customer service while meeting company performance standards and KPIs. *Maintained accurate customer records and updated CRM databases.
Experience: 1 - 2 years
“Created engaging social media content that improved audience engagement and increased page interactions.” “Managed company social media platforms, responded to customer inquiries, and maintained consistent brand engagement.”
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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