Raffy

Sales Support Virtual Assistant | Customer Support

45 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $3.30/hour ($640.00/month)

Bachelor's degree

Last Active

June 6th, 2026 (yesterday)

Member Since

May 4th, 2026

Profile Description

Highly experienced Sales Support and Customer Support professional with over 10 years of background in sales operations, client handling, and administrative coordination. Proven ability to manage customer inquiries, process bookings and transactions, and support sales teams in achieving and exceeding targets. Skilled in lead handling, client communication, and after-sales support with a strong focus on customer satisfaction and relationship building. Experienced in handling high-volume inquiries, resolving issues efficiently, and maintaining accurate records and reports. Proficient in Microsoft Office and basic business systems, with strong multitasking, time management, and problem-solving skills. Known for being reliable, detail-oriented, and adaptable in fast-paced environments.

Top Skills

Experience: 5 - 10 years

Customer Support and Sales Support professional experienced in handling customer inquiries, assisting with orders, and supporting the sales process from lead engagement to after-sales service. Skilled in communicating with clients, resolving issues efficiently, and providing product information to help drive conversions. Focused on delivering excellent customer experience while supporting revenue growth through effective sales assistance and relationship building.

Experience: 5 - 10 years

Customer Support professional with experience in handling customer inquiries, resolving issues, and providing accurate product and service information through chat, email, and phone. Skilled in order processing, problem-solving, and maintaining positive customer relationships. Committed to delivering fast, friendly, and efficient service to ensure customer satisfaction and retention.

Client Relationship Management professional with experience in maintaining and strengthening customer and client connections through effective communication and consistent follow-ups. Skilled in handling client concerns, coordinating with internal teams, and ensuring smooth service delivery. Focused on building long-term relationships, improving client satisfaction, and supporting overall business operations through organized and reliable administrative support.

Other Skills

Experience: 2 - 5 years

Email Management professional experienced in handling, organizing, and responding to high volumes of emails in a timely and professional manner. Skilled in inbox organization, prioritizing urgent messages, drafting clear responses, and forwarding concerns to the appropriate teams. Ensures smooth communication flow, accuracy, and efficiency while maintaining professionalism and confidentiality in all correspondence.

Experience: 6 months - 1 year

CRM and Pipeline Management support professional experienced in using tools like PipelineDeals to organize leads, track sales activities, and manage customer pipelines. Skilled in updating client records, monitoring deal progress, and supporting sales teams to ensure smooth workflow and timely follow-ups. Focused on improving sales efficiency, lead tracking accuracy, and overall customer relationship management.

Basic Information

Age
33
Gender
Male
Website
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Address
Dumaguete, Negros Oriental
Tests Taken
IQ
Score:  84
DISC
Dominance: 25
Influence: 35
Steadiness: 27
Compliance: 13
English
C2(Advanced/Mastery)
Government ID
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