EBay Virtual Assistant | Product Research | Listing Optimization | Customer Supp

I have experience using Canva for basic graphic design and product image editing to improve eCommerce listings. I create and enhance product visuals by adjusting backgrounds, adding text, and improving image clarity to make listings more appealing and professional. I also ensure that designs are consistent, clean, and optimized for online marketplaces such as eBay to help attract customer attention and improve conversion rates

I have experience in content management for eCommerce platforms, including organizing, updating, and maintaining product listings to ensure accuracy and consistency. I manage product titles, descriptions, images, and item specifics to keep listings optimized and up to date on eBay. I also ensure content is SEO-friendly, well-structured, and aligned with brand guidelines to improve search visibility and customer engagement.

I have experience in product analysis for eCommerce, focusing on identifying profitable and high-demand items through market research and sales data review. I use tools such as Terapeak and ZIK Analytics to evaluate sell-through rates, competition, and pricing trends. I compare supplier costs with marketplace prices to calculate profit margins and ensure a strong ROI before listing. This helps in selecting winning products and improving overall store performance.

I have experience in product optimization for eCommerce, focusing on improving listing quality to increase visibility and conversions. I optimize product titles, descriptions, and item specifics using relevant keywords and accurate details to improve search ranking on eBay. I ensure listings are complete, well-structured, and aligned with buyer search behavior. I also enhance product presentation by improving clarity, accuracy, and consistency to help attract more potential customers and increase sales performance.

I have experience in eCommerce customer service, handling buyer inquiries, order updates, and product-related concerns in a timely and professional manner. I communicate clearly with customers, provide tracking information, and resolve basic issues such as order status, refunds, and product availability. I ensure a positive customer experience by responding quickly, maintaining professionalism, and coordinating with suppliers when needed to address concerns efficiently.

I have experience in inventory management for eCommerce, ensuring accurate tracking of product availability and stock levels across listings. I monitor supplier stock status, update product availability on eBay, and help prevent overselling or stock discrepancies. I also coordinate with suppliers to confirm product availability and assist in maintaining organized records using tools like Google Sheets. This helps ensure smooth order fulfillment and efficient store operations.