Mark

Dispatcher | LTL Specialist | Track and Trace Assistant | Shipper Acquisition Sp

70 ID PROOF
Verified
contact
mark as hired

Overview

Looking for any work (8 hours/day)

at $6.02/hour ($1,152.00/month)

Associates degree

Last Active

June 11th, 2026 (yesterday)

Member Since

April 24th, 2026

Profile Description

With over 20 years of experience in sales, customer service, and account management—combined with recent specialized training in freight operations—I bring a well-rounded skill set that aligns closely with the demands of a Freight LTL Specialist, Track and Trace Specialist or other posts related to the Freight industry.
I began my career in the BPO industry, where I spent two years as a Sales and Customer Service Representative. In this fast-paced environment, I developed strong communication skills, handled high-volume client interactions, and consistently met and even exceeded performance targets. This experience built my foundation in customer relationship management, problem-solving, and attention to detail.
My most recent job transitioned into the agriculture industry, where I served for three years as a Sales and Customer Service Manager for a shipping and trading company. In this role, I helped my team in business development, managing client accounts, coordinating logistics for agriculture product shipments, and ensuring smooth communication between suppliers, in-house delivery trucks, third party carriers, and customers.
I gained hands-on experience in handling time-sensitive deliveries, resolving shipment issues, and maintaining service quality—skills that directly translate to freight coordination and logistics support.
To further align my experience with US/Canada and other foreign countries freight and logistics field, I recently completed paid specialized training as a Freight Virtual Assistant. This training equipped me with knowledge of industry terminology, LTL and FTL
dispatching processes, documentation, and the use of carrier websites and Transportation Management Systems (TMS) like Ascend or GlobalTranz. I am confident in my ability to assist with load tracking, rate confirmations, appointment scheduling, and maintaining accurate shipment records using your company’s Transportation Management System.
What sets me apart is my ability to combine sales-driven results with operational efficiency. I understand the importance of clear communication, attention to detail, and proactive problem-solving in ensuring successful freight operations. I am also highly organized, tech-savvy, and committed to delivering reliable virtual support to help streamline logistics processes.
I am excited about the opportunity to contribute my experience and newly acquired freight expertise to your team. I would welcome the chance to discuss how I can support your operations and help drive efficiency and customer satisfaction.


Top Skills

Experience: 10+ years

I was awarded top agent and best in quality during my tenure as an inbound sales representative for an Australian Telco company at Acquire Asia Pacific. I was also the top salesman during my tenure as a Sales and Customer Services Manager at Kita Agritech, bringing in more than half of the total revenue of the company.

Experience: 10+ years

- received multiple awards like MVP of the Company, Top Sales Agent, Best in Sales Quality. All these awards that I've received over the years are a testament to my advanced skills in both inbound or outbound sales at the same time maintaining a high level of quality when it comes to customer service satisfaction.

Experience: 10+ years

Other Skills

Experience: Less than 6 months

I recently underwent specialized training for the Freight industry with regards to US and Canada. I learned how to book and manage shipments through Transportation Management System (TMS) like Ascend or GlobalTranz. Sourcing, vetting, and negotiate with carriers using industry platforms like safer web and highway.com. I also know how to track and trace shipments from pick-up to delivery, ensuring on-time performance. Communicating effectively with carriers, drivers, and customers regarding shipment status and updates and putting it in black and white is of utmost importance to me. I can maintain accurate records of shipments, rate confirmations, and load details within the TMS. I can also assist with issue resolution related to delays, damages, or accessorials.

Experience: Less than 6 months

I have hands-on experience in logistics coordination using Transportation Management Systems (TMS) to efficiently manage end-to-end shipment processes. I can use TMS platforms to schedule and monitor shipments, assign and coordinate with carriers, track deliveries in real time, and ensure all documentation is accurate and complete. I am familiar at using system data to identify delays, optimize routes, and resolve transit issues quickly. This allows me to always update the system of the real time status of shipments.

Experience: Less than 6 months

I am able to do dispatching using a Transportation Management System (TMS) to efficiently assign loads based on the right classification (LTL, Volume TL or FTL), schedule pickups and deliveries, and coordinate with carriers and drivers. I can use the TMS to ensure timely dispatching, monitor shipment status in real time, and quickly respond to delays or changes in routing. I am also skilled in maintaining accurate records within the TMS, managing documentation, and ensuring all dispatch activities align with operational requirements. This allows me to support smooth, organized, and on-time freight movement and ensure completed deliveries.

Basic Information

Age
42
Gender
Male
Website
Sign Up with Pro Account to View
Address
Antipolo, Rizal
Tests Taken
IQ
Score:  112
DISC
Dominance: 20%
Influence: 22%
Steadiness: 24%
Compliance: 34%
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“Two superstars...took my business into the realm”

Karen McDonald

SEE MORE REAL RESULTS

“They're not only loyal and hardworking, they're super detail oriented!”

- Travis OVAAnswers

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »