I'm a General Virtual Assistant with 5+ years of experience helping busy professionals and businesses stay organized, responsive, and on top of their day-to-day operations. I specialize in administrative support, customer service, and back-office coordination — the behind-the-scenes work that keeps a business running smoothly.
Services I offer:
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Calendar management and meeting scheduling
Data entry and data validation
Document and records management
Customer support and client communication
CRM management and case tracking
Internet research
Task and project coordination (ClickUp, Asana, Trello)
AI-assisted administrative support (ChatGPT)
My experience:
I've supported U.S.-based clients across healthcare administration, customer account services, and operations coordination. In my most recent role, I managed 100+ daily
What makes me stand out:
Accuracy under volume — I've consistently handled high case/ticket loads without sacrificing data accuracy or client confidentiality, including sensitive healthcare information.
Fast, independent problem-solving — from resolving documentation discrepancies to investigating fraud cases, I catch issues before they become bigger problems.
Genuine remote-work readiness — I'm not just available remotely, I'm equipped for it: fiber internet with a mobile hotspot backup, dual power backup stations, dual monitors, and a dedicated home office. Clients don't lose time to connectivity issues on my end.
Time zone flexibility — I work comfortably across US (EST/PST), UK (GMT), and AU (AEST) hours, so I can align with your team's schedule, not just my own.
Continuous upskilling — I've completed recent training in VA foundations, Google Workspace, ClickUp, and expanded data entry practices to stay current with the tools clients actually use.
I take pride in being the kind of VA a client can hand something to and stop thinking about it — organized, communicative, and detail-oriented, with a strong sense of ownership over the tasks I'm trusted with. Whether you need someone to tame an overflowing inbox, keep your calendar conflict-free, maintain clean records, or support your customers with professionalism, I bring both the technical skills and the reliability to do it well, long-term.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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