AFFILIATE MARKETING MANAGER /TIKTOK SPECIALIST/E-COMMERCE SPECIALIST AMAZON, SHOPI

Managed end-to-end product listings for industrial cargo securement gear (e.g., rubber tarp straps, plastic corner protectors) on Amazon Seller Central, Shopify, Store Website, and Fullbay, ensuring 100?curacy in technical specifications. Conducted technical product research to identify and input critical metadata, including Model Numbers, SKU, Model Names, and Part Numbers OEM.

Fleet Hero Logistic Inc and Momentum Customer Specialist, Product Research & Listing Specialist Managed end-to-end product listings for industrial cargo securement gear (e.g., rubber tarp straps, plastic corner protectors) on Amazon Seller Central, Shopify, Store Website and Fullbay, ensuring 100?curacy in technical specifications. Conducted technical product research to identify and input critical metadata, including Model Numbers, SKU, Model Names, and Part Numbers OEM. Optimized SEO and discoverability by selecting precise Product Types and Item Type Keywords to align with industrial buyer search behavior. Audited and corrected listing discrepancies between internal retail spreadsheets and live drafts, troubleshooting errors in dimensions, unit counts, and material attributes. Developed high-impact marketing content, including SEO-friendly Product Descriptions and Bullet Points that highlighted key features like durability, material composition, and industrial applications. Ensured brand consistency by verifying all listing data against official Fleet Hero web documentation and GS1 registry standards. Managed full-cycle invoicing using Fullbay, generating accurate invoices from service orders, coordinating approvals, tracking labor and parts, processing payments, and integrating with QuickBooks to improve billing efficiency and accuracy across fleet accounts

Fleet Hero Logistic Inc and Momentum Customer Specialist , Product Research & Listing Specialist Conducted product research and competitive analysis across Amazon, eBay, Etsy, and AliExpress to identify market trends, optimize pricing strategies, and improve product positioning. Managed customer service operations using Gorgias, handling inquiries, disputes, and complaints across multiple channels to enhance customer satisfaction and retention rates. Supported order fulfillment and inventory management through Shopify, ensuring accurate order processing and on-time delivery. Created, optimized, and managed product listings on Shopify and Etsy, improving SEO rankings, product visibility, and conversion rates. Analyzed sales data, customer behavior, and competitor performance to provide actionable insights and support data-driven decision-making. Collaborated with vendors and internal teams to streamline operations, resolve supply chain issues, and maintain efficient workflow processes. Generated performance reports and tracked KPIs, including sales growth, customer retention, and operational efficiency.

Led influencer outreach and affiliate recruitment campaigns to expand brand partnerships in the MD factor. Onboarded affiliates through Lemlist and managed affiliate link generation via GoAffPro. Tracked creator performance, monitored UGC production, and updated affiliate databases. Managed influencer engagement via Instagram DMs and email communications. Edited and organized UGC video content for marketing and paid media use. Monitored influencer campaigns through StackInfluence to ensure accurate tracking and reporting.

Managed customer service operations using Gorgias, Ring Central, WhatsApp, and Zoho, handling inquiries, disputes, and complaints across multiple channels to enhance customer satisfaction and retention rates. Supported order fulfillment and inventory management through Shopify, ensuring accurate order processing and on-time delivery.

Fleet Hero Logistic Inc Managed full-cycle invoicing using Fullbay, generating accurate invoices from service orders, coordinating approvals, tracking labor and parts, processing payments, and integrating with QuickBooks to improve billing efficiency and accuracy across fleet accounts.

As a Merchandiser and Product Management Specialist at Fleet Hero, I am responsible for managing and optimizing truck parts and accessories across the company’s eCommerce platform. My role focuses on product research, pricing strategy, inventory merchandising, and maintaining accurate product listings to improve customer experience and sales performance. Key Responsibilities: Conduct product research to identify competitive truck accessories, cargo securement products, tarps, safety gear, and repair tools. Create and optimize product listings, including titles, descriptions, specifications, images, and SEO keywords. Analyze competitor pricing and market trends to develop competitive pricing strategies. Manage merchandising and product categorization to ensure products are organized and easy to navigate on the website. Monitor inventory availability and coordinate updates for new and existing products. Handle counter sales inquiries by assisting customers with product recommendations, pricing, and order support. Ensure accurate product data and maintain consistency across the online store. Support sales growth through strategic product placement and promotional updates. Skills & Expertise: eCommerce Product Listing Management Product Research & Market Analysis Pricing Strategy & Competitor Analysis Merchandising & Inventory Organization Counter Sales Support Shopify / eCommerce Platform Management

Identified and vetted influencers within the health, fitness, and wellness niche for affiliate programs partnerships. Executed personalized outreach campaigns and managed negotiations with potential collaborators. Maintained CRM tracking systems (Notion) to monitor outreach progress and affiliate activity. Built long-term relationships with brand ambassadors and health professionals to increase product visibility.

Instagram Outreach Specialist l Accretion Supplements Identified and vetted influencers within the health, fitness, and wellness niche for affiliate partnerships. Executed personalized outreach campaigns and managed negotiations with potential collaborators. Maintained CRM tracking systems (Notion) to monitor outreach progress and affiliate activity. Built long-term relationships with brand ambassadors and health professionals to increase product visibility.