A results-oriented Operations Professional with a diverse portfolio spanning Healthcare, Tech, and Trust & Safety. Proven track record in leadership roles at top-tier organizations including Concentrix, Telus International, and Sitel. Expert in managing complex workflows, from DNA testing scheduling to eCommerce safety. Certified in Six Sigma and Leadership Training (iAspire), I focus on operational efficiency, quality analysis, and developing the next generation of leaders.
Experience: 2 - 5 years
Operations Manager for a Tech/Sales BPO setting
Experience: 2 - 5 years
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