Vilma

Medical Virtual Assistant/ Customer Sales Representative/Support

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Overview

Looking for full-time work (8 hours/day)

at $2.97/hour ($576.00/month)

Bachelors degree

Last Active

June 6th, 2026 (today)

Member Since

March 24th, 2026

Profile Description

Detail-oriented professional with four years of experience as a Customer Service Representative with transferable skills to the sales industry. Highly responsible for customers' needs and always looking to find a solution to customer inquiries and problems. Answer approximately 40+ customer calls in a calm, courteous, and professional manner. Managed incoming and outgoing calls from the center to keep customers informed on the latest product offerings and updates.

Recently, I completed a training program for Medical Virtual Assistance. I am now confident in transitioning into healthcare support. I am eager to apply my training in a real-world clinical environment. I value accuracy, patient privacy, and clear communication, which are essential for success in this role. Always follow HIPAA and privacy guidelines. I am organized, proactive, and committed to providing accurate and compassionate support. I may not know everything yet, but I'm a quick learner, and I'm confident I can contribute positively to your team.

Since I also have a certification and experience as a Caregiver for four years, I know I can give my 100% care for the patient. Proficient in communicating with Adults and children. I am comfortable talking to patients both on the phone and in person.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

As a Customer Service Representative, assists customers with inquiries and issues related to the company's products and services. Finding solutions to problems for customers.

Office and Administration » Interpersonal

Experience: 2 - 5 years

Giving my full attention, understanding, empathy, and remaining calm in different situations. Importantly, maintaining good morale.

Office and Administration » Problem Solving

Experience: 2 - 5 years

Finding quick, creative solutions to unexpected obstacle.

Other Skills

Office and Administration » Adaptability

Experience: 2 - 5 years

Adjusting behavior or work methods to new, changing requirements. I can easily adjust to changing circumstances.

Office and Administration » Time Management

Experience: 2 - 5 years

Prioritizing, organizing, and managing multiple tasks simultaneously. Distinguishing between urgent and important tasks to determine what to complete first.

Professional Services » Medical Services » Patient Care

Experience: 2 - 5 years

Provides daily care, emotional support, and basic medical monitoring for the patient. I treat them as my own family.

Office and Administration » Multitasking

Experience: 2 - 5 years

Prioritizing, organizing, and managing multiple tasks simultaneously. Distinguishing between urgent and important tasks to determine what to complete first.

Office and Administration » Attention to Detail

Experience: 2 - 5 years

Focusing on all aspects of a task to ensure accuracy, quality, and consistency.

Office and Administration » Emotional Intelligence

Experience: 2 - 5 years

My ability to identify, understand, manage, and use my emotions positively to communicate effectively, empathize, and overcome challenges.

Office and Administration » Organization

Experience: 2 - 5 years

Managing time, resources, and tasks efficiently to achieve a goal.

Basic Information

Age: 55

Gender: Female

Website: Sign Up with Pro Account to View

Address: Valenzuela City, Central Luzon

Tests Taken: IQ
Score: 71: DISC
Dominance: 22%
Influence: 26%
Steadiness: 39%
Compliance: 13%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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