Virtual Assistant | Customer Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $6.95/hour ($1,344.00/month)

Associates degree

Last Active

July 24th, 2026 (2 days ago)

Member Since

February 11th, 2026

Profile Description

Detail-oriented and reliable professional with 5 years of experience in the BPO industry specializing in customer service, technical support, and sales. Skilled in handling customer inquiries via phone, email, and chat, managing data, and providing administrative support. Highly organized, adaptable, and eager to transition into a Virtual Assistant role to deliver efficient remote support and contribute to business growth.

Top Skills

Marketing » Telemarketing » Outbound Sales

Experience: 1 - 2 years

I worked as a Publishing Consultant where I handled outbound and inbound sales calls. I assisted clients with publishing services, followed up with leads, and helped convert inquiries into sales through clear communication and strong customer service.

Professional Services » Management Services » Bpo Operations Management

Experience: 2 - 5 years

With 5 years in BPO operations management, I have led teams, streamlined processes, and ensured client satisfaction. I excel at improving workflows, monitoring performance, and achieving targets, bringing efficiency and reliability to every project.

Customer Support

Experience: 1 - 2 years

In my previous role, I worked in customer support where I handled inbound and outbound calls, emails, and chats. I assisted customers with their concerns, resolved issues, and ensured they had a positive experience. I focused on clear communication, quick problem-solving, and maintaining customer satisfaction.

Other Skills

Basic Information

Age: 27

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cebu city, Cebu city

Tests Taken: IQ
Score: 109: DISC
Dominance: 42%
Influence: 14%
Steadiness: 34%
Compliance: 10%