Shalie

E-commerce Development with PHP & WooCommerce

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.23/hour ($800.00/month)

Associates degree

Last Active

June 12th, 2026 (7 days ago)

Member Since

February 10th, 2026

Profile Description

Motivated Online Customer Service Representative with over 4 years of diverse experience in collections, e-commerce support, and reservations management, committed to delivering tailored solutions and enhancing customer satisfaction. Proficient in customer retention strategies, online store management, and e-commerce strategy, with a proven track record of elevating customer satisfaction by 15% and optimizing booking processes to improve efficiency by 20%. Skilled in negotiating repayment plans and resolving complex issues, achieving a 10% boost in customer satisfaction while reducing service request processing time by 30%. Adept at using data analysis to inform decisions and strategies. Eager to apply my expertise and passion for customer service to contribute to a dynamic organization focused on exceeding customer expectations.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

Customer Support » Email Support

Experience: Less than 6 months

Accounting » Accounts Receivable » Collection

Experience: 1 - 2 years

Other Skills

E-Commerce » Shopify

Experience: 1 - 2 years

Real Estate » Short Term Rentals » Airbnb

Experience: 6 months - 1 year

Basic Information

Age
31
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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