Overview
Looking for part-time work (4 hours/day)
at $4.96/hour ($480.00/month)
High school diploma
Last Active
June 6th, 2026 (2 days ago)
Member Since
February 8th, 2026
Profile Description
WFM Skills
- Real-time monitoring and workforce scheduling
- Forecasting call volumes and staffing needs
- Intraday management and schedule adjustments
- Queue management and service level optimization
- Reporting and analytics for operations performance
Technical Skills
- Proficiency in Microsoft Excel (pivot tables, formulas, dashboards)
- Knowledge of MS Office tools (Word, PowerPoint, Outlook)
- Experience with workforce management software (e.g., NICE, Verint, Genesys, IEX)
- Data analysis and visualization
Soft Skills
- Strong communication and collaboration with operations teams
- Problem-solving and decision-making under pressure
- Attention to detail and accuracy in reporting
- Time management and prioritization
Top Skills
Office and Administration » Data Analytics
Experience: 2 - 5 years
Possesses strong knowledge in Microsoft Tools and consistently provides regular operational updates to ensure smooth workflow and informed decision-making.
Customer Support » Customer Service
Experience: 2 - 5 years
- Managed customer collections and ensured timely resolution of outstanding accounts - Delivered technical support to clients, troubleshooting issues and providing effective solutions - Maintained strong customer relationships through clear communication and problem-solving
Office and Administration » Calendar Management » Scheduling
Experience: 2 - 5 years
Experienced Real-Time and Scheduling Analyst who effectively manages immediate scheduling needs while strategically planning for long-term workforce requirements.
Other Skills
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Angeles, Pampanga
- Tests Taken
- DISC
- Dominance: 35
- Influence: 18
- Steadiness: 25
- Compliance: 22
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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