Carlo

Senior Operations Manager

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Overview

Looking for full-time work (9 hours/day)

at $15.69/hour ($3,420.00/month)

Bachelors degree

Last Active

April 20th, 2026 (48 days ago)

Member Since

January 30th, 2026

Profile Description

A Senior Operations Manager oversees day-to-day service delivery, drives efficiency, and leads teams to meet strategic business goals, often managing multiple sites or complex BPO/technical operations. They are responsible for KPI performance, process improvements, and stakeholder management. 

Top Skills

Experience: 2 - 5 years

Align daily operational activities with broader business objectives

Experience: 2 - 5 years

Implement best practices and continuous improvement methodologies

Experience: 2 - 5 years

Manage, mentor, and develop high-performing teams, including managing other managers.

Other Skills

Experience: 2 - 5 years

Drive, monitor, and exceed KPI targets, including quality metrics, sales targets, and service level agreements (SLAs)

Maintain high level engagement with clients to meet or exceed expectations

Experience: 2 - 5 years

Partner with sales, client services, and technical teams to ensure seamless service delivery.

Basic Information

Age
36
Gender
Male
Website
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Address
Marikina, Metro Manila
Tests Taken
IQ
Score:  96
English
C2(Advanced/Mastery)
Government ID
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