IT Professional | Virtual Assistant

Manages and optimizes website content to improve search visibility and user engagement. Implements basic on-page SEO practices such as keyword placement, meta titles and descriptions, header structure, internal linking, and image alt text. Ensures content is properly formatted, aligned with brand guidelines, and optimized for both search engines and user experience.

Maintains and updates WordPress websites by managing pages, blog posts, images, and plugins while ensuring proper formatting, responsiveness, and brand consistency. Performs basic SEO updates, content publishing, and post-update quality checks to ensure smooth website functionality.

Over 8 years of experience in Software QA Testing covering manual and automation testing across web applications. Experienced in test planning, test case creation, regression, smoke, E2E, and UAT testing. Strong background in collaborating with developers and product teams, validating requirements, logging and tracking defects, and ensuring high-quality releases. Exposure to automation frameworks and continuous improvement of QA processes.

Skilled in using Airtable to plan, organize, and track projects efficiently. Experienced in creating databases, managing workflows, setting up task dependencies, and collaborating with team members to ensure timely project delivery. Able to design custom tables, views, and automations to streamline project management and improve team productivity.

Accurate and efficient entry, updating, and management of data in various systems and databases. Skilled in maintaining data integrity, performing routine checks, and handling large volumes of information with attention to detail. Proficient in using office software and data management tools to support administrative and operational processes.

Manages and maintains Drupal-based websites by creating and updating content, configuring modules, and ensuring proper site structure. Performs content publishing, layout adjustments, and basic troubleshooting while maintaining consistency, responsiveness, and a seamless user experience. Assists with workflow coordination and quality checks to ensure smooth website functionality.

Proficient in using Google Workspace tools such as Gmail, Google Drive, Google Docs, Sheets, Slides, Forms, and Calendar to efficiently manage tasks, collaborate with teams, organize information, and streamline office operations. Experienced in creating professional documents, maintaining data accuracy, scheduling and coordinating meetings, and implementing workflows that improve productivity.

Manages and maintains Salesforce CRM to support marketing, sales, and customer engagement efforts. Handles data entry, lead tracking, contact management, campaign monitoring, and reporting. Ensures accurate and organized data, helps streamline workflows, and provides insights to improve marketing and business processes.

Tracks, analyzes, and reports website traffic, user behavior, and campaign performance using Google Analytics. Sets up goals, monitors key metrics, and provides insights to optimize marketing efforts and improve conversion rates. Helps businesses make data-driven decisions for advertising and content strategies.

Organizes tasks, projects, and workflows using Notion to improve team collaboration and productivity. Creates databases, task boards, and documentation, tracks project progress, and ensures deadlines and deliverables are met efficiently.