Service Management Specialist | Data Analyst | PowerBI Developer

Overview

Looking for part-time work (4 hours/day)

at $13.31/hour ($1,280.00/month)

Bachelor's degree

Last Active

March 13th, 2026 (106 days ago)

Member Since

January 20th, 2026

Profile Description

I drive operational excellence through data-driven governance, performance strategy, and intelligent reporting solutions.

As a Service Management Specialist and Power BI Developer, I partner with business leaders to design reporting frameworks that strengthen accountability, enhance service performance, and enable strategic decision-making. My expertise spans service level governance, operational performance management, and enterprise reporting transformation.

I have led end-to-end reporting initiatives—from mobilization to execution—delivering automated, scalable dashboards that improve visibility across global operations. By aligning cross-functional stakeholders and embedding data integrity into core processes, I ensure reporting is not only accurate, but actionable and outcome-focused.

My leadership approach combines analytical rigor with operational insight. With a strong foundation in finance and process control, I bring disciplined governance, risk awareness, and performance transparency into every engagement.

Core strengths include:
• Enterprise service governance & SLA optimization
• Executive-level dashboard strategy (Power BI)
• Performance analytics & KPI architecture
• Cross-functional stakeholder leadership
• Reporting automation & operational transformation

I am committed to building reporting ecosystems that empower leadership, elevate performance standards, and translate complexity into confident business decisions.