Assistant

My data entry skills have been refined across multiple roles, including executive assistant, chat moderator, and instructional designer. In these positions, I consistently input accurate data into various systems, managed spreadsheets, and organized information for easy access. My attention to detail has been critical in ensuing data accuracy and minimizing errors throughout my work.

My research expertise is grounded in my roles as an Executive Assistant and Instructional Designer. As an EA, I supported the project proposal development by gathering relevant data and insights. In instructional design, I've conducted in-depth research on various topics to develop comprehensive and accurate learning materials. My ability to analyze, compile, and present information helped me produce well-informed content across different subject areas.

I have effectively organized and managed files according to company systems and requirements. I ensured seamless collaboration and streamlined workflows by maintaining well-structured and accessible documentation, which was critical for both my instructional design projects and administrative responsibilities. Some of the file management systems I'm familiar with include Notion, SharePoint, OneDrive, and Google Suite.

With my experience creating instructional materials, assessment tools, and technical documents tailored for vocational education, I developed proficiency in content development. The learning content I produced spans diverse subject areas, including sports coaching, travel and hospitality, food and beverages, and ICT.

I've created multimedia elements for instructional materials using Canva in the majority of my Instructional Design career as well as for my personal and part-time projects. 

I have nearly two years of instructional design, curriculum development, and learning content creation. I've developed training materials for the Australian Vocational Education and Training (VET) sector in various topics, including food and beverage, travel, sports, and ICT, among others. These training materials also include assessment tools and simulated workplace documents for practical learning.

I've worked as an Executive Assistant for more than two and a half years, with majority of my tasks include managing calendars, scheduling meetings, and coordinating events. I've also handled email management, prioritizing tasks, and supported executives with daily administrative tasks.

I've managed multiple instructional design projects for timely development and delivery of training materials. This includes collaboration with other teams and subject-matter experts.

As both an Executive Assistant and Instructional Designer, I've managed professional email communication, ensuring timely and efficient responses. In my EA role, I corresponded with partner organizations, handled scheduling, and provided updates. As an instructional designer, I facilitated collaboration through email, coordinating with team members and subject matter experts. My ability to prioritize, organize, and manage communications contributed to smooth workflow and effective project coordination.

I've worked as a chat moderator in a BPO setting, providing support and moderating interactions for customers. This experience has helped me develop strong communication skills and attention to customer needs.