Elvin
Healthcare VA, Prior Authorization specialist level 3
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.81/hour ($1,120.00/month)
Bachelors degree
Last Active
June 8th, 2026 (2 days ago)
Member Since
January 11th, 2026
Profile Description
With over a decade of dedicated experience in healthcare and customer support, I have developed a specialized expertise in managing the complexities of the prior authorization process. During my five-year tenure as a PA specialist III at Teletech | Optum RX-United Healthcare, I was responsible for initiating prior authorizations across both fax and digital platforms, ensuring that critical patient services were processed with the highest level of accuracy and timeliness. This role required a deep understanding of medical administrative protocols and the ability to navigate various operational platforms to support seamless patient care.
Top Skills
Customer Support » Healthcare
Experience: 5 - 10 years
At Teletech | Optum Rx-United Healthcare, I managed prior authorizations and conducted quality assurance reviews, ensuring compliance, accuracy, and patient safety in a fast-paced healthcare setting.
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customers often contact customer service email support when they have a problem. Being able to think critically about a customer's complaint and identify creative solutions aka solve problems can go a long way. This often involves understanding to what a customer needs, determining the source of the issue, and resolving it by turning to your company’s products or services.
Customer Support » Chat Support
Experience: 2 - 5 years
It’s great! I’ve never been more happier being off the phone. The stress is lesser because I am no longer hearing whining, complaining irate customers. I found that most of them don’t like typing. They couldn’t stand typing out how angry they are over the chatroom therefore very minimal angry customers for me.
Basic Information
- Age
- 36
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Imus, Cavite
- Tests Taken
- IQ
- Score: 106
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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