Gio

Service Desk Analyst skilled in end-user support, ticket-based troubleshooting,

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Overview

Looking for full-time work (8 hours/day)

at $3.75/hour ($727.26/month)

Bachelors degree

Last Active

February 6th, 2026 (122 days ago)

Member Since

January 9th, 2026

Profile Description

I am an IT support professional with experience in MSP-style environments, providing remote end-user support, troubleshooting Windows, POS issues, and assisting with Microsoft 365 and VPN connectivity. I strive to be known as a reliable, responsive, and customer-focused technician who takes ownership of issues and delivers timely resolutions.

Top Skills

Office and Administration » Microsoft 365

Experience: Less than 6 months

Software » Databases » ServiceNow

Experience: Less than 6 months

Customer Support » Helpdesk Support

Experience: 5 - 10 years

Other Skills

Cloud Services » Azure » Security - Azure Active Directory

Experience: 2 - 5 years

Software » Network Administration » Active Directory

Experience: Less than 6 months

Office and Administration » Team Collaboration

Experience: Less than 6 months

Office and Administration » Teamwork

Experience: Less than 6 months

Basic Information

Age: 31

Gender: Male

Website: Sign Up with Pro Account to View

Address: Carmona, Cavite

Tests Taken: IQ
Score: 112: DISC
Dominance: 31
Influence: 11
Steadiness: 35
Compliance: 23: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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