Rjay

Legal Assistant | Medical Records Specialist | Case Manager | Customer Service E

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Overview

Looking for full-time work (8 hours/day)

at $4.69/hour ($909.09/month)

Bachelors degree

Last Active

March 23rd, 2026 (77 days ago)

Member Since

January 8th, 2026

Profile Description

I am a proactive and detail-oriented professional with over three years of experience in customer service and legal support. I’ve managed case workflows, coordinated medical records, and kept clients informed throughout hearings and appeals, while handling sensitive information with strict confidentiality. Experienced in high-volume customer support, team coordination, and problem-solving under pressure, I excel at streamlining processes, maintaining accuracy, and delivering excellent client experiences. Reliable, organized, and results-driven, I am ready to contribute effectively in a remote professional environment.

Top Skills

Customer Support » Customer Service

Experience: Less than 6 months

I have experience providing professional and empathetic customer service, assisting clients with inquiries, resolving concerns efficiently, and ensuring a positive experience while maintaining accuracy and compliance with company policies.

Office and Administration » Communication

Experience: 2 - 5 years

I have extensive experience communicating with clients, medical providers, and legal staff, providing clear updates, explaining complex procedures in simple terms, and ensuring all parties are informed and confident in the process. I handle sensitive information with professionalism and maintain a calm, empathetic approach in every interaction.

Professional Services » Legal Services » Case Management

Experience: Less than 6 months

I have strong experience in case management, including organizing and tracking client files, monitoring case progress, coordinating with medical providers and attorneys, and ensuring all deadlines and documentation requirements are met efficiently and accurately.

Other Skills

Professional Services » Medical Services » HIPAA Compliance

Experience: 2 - 5 years

I am well-versed in HIPAA regulations, consistently maintaining strict confidentiality of client and medical information while handling records, communications, and case documentation in compliance with legal and privacy standards.

Basic Information

Age: 25

Gender: Male

Website: Sign Up with Pro Account to View

Address: Pasig City, Metro Manila

Tests Taken: IQ
Score: 124: DISC
Dominance: 41
Influence: 19
Steadiness: 17
Compliance: 23: English
C2(Advanced/Mastery)