Hi there! I’m
professional with over 5 years of experience in customer service, and
operations management. I help businesses stay organized, efficient, and
customer-focused by handling administrative tasks with accuracy and care.
I’ve managed scheduling, maintenance reporting, and client
coordination, ensuring that every project runs smoothly and every customer
feels supported. I take pride in being reliable, adaptable, and solution-driven
— the kind of tea
What I Can Do to Help Your Business:
- Provide technical or customer support through
- Manage service schedules, reports, and maintenance records
- Organize data, files, and administrative documents
- Communicate clearly and professionally with clients and teams
- Handle inventory tracking, invoicing, and follow-ups
- Learn and adapt quickly to new tools, software, and systems
Tools I Use or Can Learn Quickly:
- Google Workspace (Gmail, Sheets, Docs, Calendar)
- Microsoft Office (Word, Excel, Outlook)
- Trello, ClickUp, Asana (Task and project management)
- Canva (Basic visuals, reports, and templates)
- Zoom,
I’m currently looking for a full-time remote opportunity
where I can use my skills, organizational abilities, and customer care
experience to help your business run efficiently and deliver great results.
If you need someone dependable who takes initiative,
communicates clearly, and gets things done — I’d love to be part of your team!
Experience: 2 - 5 years
Experienced in organizing inboxes, filtering important messages, and maintaining quick, professional responses to clients. Ensures communication runs smoothly across teams. Familiar with Gmail filters, Outlook, and Google Workspace tools.
Experience: 2 - 5 years
Strong verbal and written English communication skills. Skilled at coordinating with clients and teams, simplifying technical details, and building positive working relationships. Comfortable using Slack, Zoom, and Skype for team and client communication.
Experience: 2 - 5 years
Focused on providing friendly, efficient service to every client. Handles inquiries, tracks follow-ups, and maintains strong client satisfaction. Familiar with CRM tools such as HubSpot, Zoho, and Salesforce.
Experience: Less than 6 months
Monitors progress, tracks results, and prepares simple performance reports to help businesses measure improvement and productivity. Uses Google Sheets or Excel for data tracking and analysis.
Experience: Less than 6 months
Schedules meetings, tracks appointments, and helps teams stay organized and on time. Familiar with Google Calendar, Microsoft Outlook, and scheduling tools like Calendly.
Experience: 2 - 5 years
Collects and organizes market data to support decision-making, identify trends, and understand customer needs. Experienced using Google Search, online survey tools, and spreadsheet organization for research tasks.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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