Handling inbound and outbound calls, emails.

Overview

Looking for full-time work (8 hours/day)

at $5.80/hour ($1,120.00/month)

Bachelors degree

Last Active

July 17th, 2026 (3 days ago)

Member Since

October 5th, 2025

Profile Description

I am a dedicated and detail-oriented Virtual Assistant with 2 years of experience in BPO, specializing in e-commerce customer support, retail, and shipment tracking. I have handled customer inquiries through email and chat, assisted with order tracking, resolved delivery issues, and ensured customer satisfaction in fast-paced environments.

I am experienced in managing customer concerns such as delayed shipments, refunds, order status updates, and product inquiries. I have strong communication skills, problem-solving abilities, and the patience needed to handle different types of customers professionally.

I am highly organized, reliable, and can work independently with minimal supervision. I am also willing to learn new tools and systems to improve efficiency and provide high-quality service.

My goal is to help businesses deliver excellent customer experience while ensuring smooth order processing and customer support operations.