Current Employment Status:
Hired Full Time on Apr 13, 2026
Joseph
Support Specialist | Back Office | Customer Service | Chat and Email Support
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.74/hour ($909.09/month)
Bachelor's degree
Last Active
June 28th, 2026 (2 days ago)
Member Since
September 19th, 2025
Profile Description
Motivated and detail-oriented professional with more than 14 years of experience in the BPO industry. Skilled in problem-solving and critical thinking to successfully find solutions to problems, with a proven ability to manage time wisely that leads to productivity and efficiency in the workplace. Dedicated to delivering high-quality results, fostering collaboration, and contributing to organizational success.
Top Skills
Customer Support » Email Support
Experience: 10+ years
Provided timely, accurate, and effective resolution to user requests via ticketing tools (Salesforce and Cases 2.0). Recognized for consistency, accuracy, and team support, which includes assisting new hires during probationary period, quality assurance, and certifications. Delivered advanced technical and account-related resolutions, which include billing and account-specific inquiries.
Office and Administration » Data Entry
Experience: 5 - 10 years
Provided timely and accurate processing of vendor rebates via spreadsheet and macros. Handled large-scale requests of data entry, analysis, and processing using spreadsheets and ran macros using Impulse.
Other Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 2 - 5 years
Provided timely and accurate resolution for users’ concerns via ticketing tool (Zendesk). Supported both email and chat modalities. Delivered advanced technical and account-related resolutions, which include billing and account-specific inquiries.
Basic Information
- Age
- 42
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Calamba, Laguna
- Tests Taken
- IQ
- Score: 98
- DISC
- Dominance: 38
- Influence: 18
- Steadiness: 26
- Compliance: 18
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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