MEDICAL VA & Elite CSR Pro | Healthcare Admin Specialist

Overview

Looking for full-time work (8 hours/day)

at $7.12/hour ($1,363.20/month)

Bachelors degree

Last Active

June 10th, 2026 (2 days ago)

Member Since

September 16th, 2025

Profile Description

Hello! I'm ---------- , your go-to Virtual Assistant specializing in the complex world of healthcare administration With 4+ years of high-stakes experience, I secure your revenue cycle, ensure seamless patient experience, and am ready to free you from administrative burdens.

My High-Value, Specialized Services: 

- Elite Customer Service & Communication (4+ Years): Exceptional verbal and written English skills honed through handling high-volume, sensitive customer and patient inquiries via inbound/outbound calls, chat, and email support.

- Prior Authorization (PA) Maestro: End-to-end management of prior authorizations, minimizing denials and speeding up treatment approvals. 

- Claims Processing Expert: Handling and following up on claims for employee individual and Medicare accounts to ensure maximum reimbursement. 

- Insurance Verification Expert: Meticulous verification of patient insurance status, copays, and deductibles to minimize claim denials. 

- Benefits & Eligibility Confirmation: Thoroughly confirming patient coverage details and benefits to ensure proper financial counseling and service authorization. 

- A+ Appointment Scheduling: Efficiently managing inbound/outbound calls to schedule, confirm, and follow up on patient appointments. 

- Patient Account Manager: Creating, updating, and maintaining patient records in systems like ---------- sforce with absolute accuracy. 

- Provider Service Advocate: Working as a liaison between providers, patients, and insurance carriers (Optum background).  

Tech & Software Expertise: 
Experienced with key healthcare and productivity tools including: 

- EHR/CRM: ---------- sforce (and client's preferred platform) 
- Communication: RingCentral (VoIP), Slack, Zoom 
- Productivity: Google Workspace (Sheets/Docs), Microsoft Word 
- Portals: Availity, UnitedHealthcare 

Ready to Elevate Your Practice? 

Step 1: Send me a personalized message to outline your biggest pain points.
Step 2: Let's schedule a discovery call to confirm we're the RIGHT FIT for a long-term partnership!