Hi,
I’m a Marketing professional and detail-oriented Virtual Assistant with 7+ years of experience in customer service, marketing support, and e-commerce operations. I started my career at Motortrade Nationwide Corporation as a Marketing Assistant and Service Receptionist, where I handled store's
I later transitioned into part-time remote work as an E-commerce and General Virtual Assistant, supporting online businesses with customer support, product listings, research,
Now, I’m focusing on growing as a Digital Marketing VA and Shopify Virtual Assistant. I’m interested in supporting marketing campaigns, social media, basic ads support, content updates, and store management. I’m organized, reliable, and willing to learn tools like Google Ads, and GoHighLevel to better support clients and contribute to their business growth.
What I can help you with:
- Keyword research and product opportunities
- Product sourcing insights and supplier scouting support
- Profitability and cost analysis (ROI, margins, fees)
- Shopify product uploads, edits, and order management
- Customer
- Uploading Ad Creatives and related support tasks
- Data entry and product research
- Content updates and basic SEO support
- CRM and admin tasks
-
Tools & Software I Use:
- Meta Business Suite
- Gorgias
- Gmail
- Google Workspace (Docs, Sheets, Drive, Calendar)
- Microsoft Office
- Keepa
- Klaviyo
- Canva
- ClickUp
- ChatGPT
- Pipedrive CRM
Why Clients Like Working With Me:
- Strong attention to detail and accuracy
- Reliable, organized, and proactive
- Customer-first mindset
- Improvement-driven
- Can work independently and follow SOPs
- Comfortable with repetitive task and fast-paced work
If you're looking for a dependable Virtual Assistant who can support your customer, store, and daily operations. I'd be happy to help.
Let's work together and grow your business one task at a time.
Experience: 6 months - 1 year
Experience: 5 - 10 years
I have strong Customer Service skills, including clear and friendly communication, active listening, problem-solving, and handling complaints with patience and empathy. I focus on understanding customer needs, providing accurate solutions, and delivering a positive experience in every interaction.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
I have hands-on experience using Shopify to manage daily store operations, including product uploads, order management, customer support, refunds, and updates. I am comfortable navigating the Shopify admin, keeping product listings accurate, and supporting smooth order processing and customer communication.
Experience: 5 - 10 years
I have solid experience in Customer Support Management, handling customer emails and chats, resolving order and delivery issues, processing refunds and returns, and managing complaints with a calm and professional approach. I focus on clear communication, fast response times, and keeping customers satisfied while following company processes and tools.
Experience: 6 months - 1 year
Experience: 1 - 2 years
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