Customer & Technical Support Specialist | Administrative Assistance

Overview

Looking for full-time work (8 hours/day)

at $3.36/hour ($640.00/month)

Bachelors degree

Last Active

June 9th, 2026 (4 days ago)

Member Since

August 15th, 2025

Profile Description

I’m a dedicated Customer, Technical Support Specialist, and Admin Assistant
with 3 years of experience assisting clients through email, chat, and phone. Skilled in troubleshooting technical issues, resolving concerns quickly, and maintaining a high customer satisfaction rate. I’m proficient in CRM tools, ticketing systems, and remote support software, and I can adapt quickly to new platforms.



In my past roles, I’ve consistently met and exceeded performance metrics handling 50+ daily customer inquiries, achieving a 95% first-contact resolution rate, and maintaining satisfaction scores above 4.8/5. I value clear communication, attention to detail, and building strong relationships with clients and customers alike.



If you’re looking for a reliable, tech-savvy, and customer-focused tea ---------- mber who can provide exceptional support while learning your systems fast, I’m ready to help your business succeed.





Skills



Customer Support
<8efe80624d780eba0c6493ec45140364>Email & Chat Support

Phone Support

CRM Management (e.g., Amazon Workspace, Opus, Telegence, Google Suite)

Ticketing System Handling





Technical Support



Troubleshooting Hardware/Software Issues

Remote Desktop Assistance

Basic Network Troubleshooting





Soft Skills



Problem-Solving

Patience & Empathy

Time Management

Clear Communication