I am a tourism and hospitality professional with a PhD in International Hospitality Management and a strong background in both academic research and resort operations. I currently work as an Operations Manager in a resort, and I offer specialized virtual assistant and research services for clients in the hospitality, travel, education, and business sectors.
With over a decade of experience, I help clients improve their systems, develop content, and support decision-making through well-structured research, academic writing, and process-driven hospitality solutions.
My Expertise Includes:
Academic & industry research (quantitative and qualitative)
Hospitality & tourism research writing and formatting (APA, Harvard, MLA)
Feasibility studies and market trend analysis
SOP writing for resorts, hotels, and tourism offices
Course content development (for hospitality schools and training providers)
LMS support (Moodle, Teachable, Thinkific)
Admin support, reporting, and executive assistance
Research Skills:
Topic formulation and data gathering
Survey design and analysis
SPSS, Excel, Google Forms
Literature review, citation formatting
Thesis and journal publication support
Tools I Use: Canva | MS Word/Excel | Google Suite | Zoom | SPSS | Grammarly |
I work with:
Hospitality and tourism businesses
Professors and graduate students
Online education platforms
Event organizers and travel planners
I am committed to delivering professional, research-based, and detail-oriented output — on time and tailored to your goals. Let’s work together to elevate your brand, research, or business strategy.
Experience: 5 - 10 years
I am a published author of modules and books in tourism and hospitality, aligned with CHED Memorandum Orders and Outcomes-Based Education (OBE) standards. With expertise in curriculum development, I create well-structured, engaging, and academically sound e-books, training manuals, and instructional materials tailored for higher education and industry professionals.
Experience: 5 - 10 years
I am an experienced academic research writer with a strong background in Tourism and Hospitality studies. With years of teaching, research, and industry experience, I specialize in crafting high-quality academic papers, journal articles, case studies, and research proposals that meet international standards. My expertise includes: ✅ Tourism and Hospitality Management ✅ Sustainable Tourism and Cultural Heritage Studies ✅ Work-Life Balance and Quality of Work Life in the Hospitality Industry ✅ Customer Satisfaction, Service Quality, and Destination Image Research ✅ Data Analysis (Qualitative: Thematic Analysis | Quantitative: SPSS, Excel) ✅ APA 7th, MLA, Harvard, and Chicago Citation Styles I offer: Thorough literature reviews with credible and updated sources, Well-structured research aligned with academic standards, Clear, concise, and plagiarism-free writing, Support in developing research frameworks, questionnaires, and data interpretation Whether you need assistance in undergraduate, graduate, or PhD-level research, I can deliver exceptional results on time.
Experience: 5 - 10 years
As an experienced Operations Manager in the resort industry, I specialize in developing clear, practical, and professional Standard Operating Procedures (SOPs) for accommodation establishments. I create customized SOPs covering front office, housekeeping, food & beverage, maintenance, and guest services to ensure operational excellence and compliance with industry standards.
Experience: 2 - 5 years
With 15 years of experience as a university professor and 8 years as operations manager in a resort, I bring deep expertise in managing and optimizing accommodation establishments. I specialize in creating Standard Operating Procedures (SOPs), streamlining workflows, enhancing guest experiences, and ensuring compliance with industry standards. I also develop training manuals, staff development programs, and outcomes-based operational plans tailored for hotels, resorts, and hospitality businesses.
Experience: 10+ years
With 15 years of experience as a university professor, I specialize in designing outcomes-based, learner-centered instructional materials for tourism, hospitality, and business programs. I develop engaging curricula, e-learning modules, training manuals, and interactive content aligned with CHED standards and industry needs. My work ensures academic rigor and practical relevance for both higher education and professional training.
Experience: 10+ years
I am an experienced educator and author with 15 years in university teaching, specializing in tourism, hospitality, and business. I design and develop engaging e-learning modules, interactive courses, and digital training content aligned with CHED standards and Outcomes-Based Education (OBE). My expertise ensures high-quality, learner-focused materials for higher education and corporate training programs.
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