Social Media Controller

Proficient in managing social media platforms to engage audiences, respond to inquiries, and maintain a consistent brand voice. Skilled in handling customer interactions, monitoring feedback, and boosting online presence through strategic communication.

Experienced in handling email support with clarity, professionalism, and attention to detail. Skilled in resolving customer concerns, providing accurate information, and maintaining a positive tone to ensure high customer satisfaction.

Experienced in resolving issues efficiently, maintaining customer satisfaction, and representing the brand with a positive and helpful attitude.

As an experienced auditor, I specialize in conducting comprehensive audits focused on General Liability (GL) and Workers’ Compensation (WC) policies. My responsibilities include reviewing financial records, payroll data, and business operations to ensure accurate premium calculations and compliance with insurance regulations. I regularly communicate with clients to gather necessary documentation, clarify classifications, and address discrepancies. With a keen eye for detail and a strong understanding of industry standards and state-specific guidelines, I ensure fair and accurate assessments that support both carrier requirements and client transparency. My work has contributed to minimizing audit disputes, improving client education, and maintaining strong professional relationships across diverse industries.

Skilled in video editing with a keen eye for detail and storytelling. Proficient in using editing software to create engaging, high-quality content that aligns with brand messaging and audience appeal.