Healthcare Virtual Assistant | Patient & Provider Support | Claims & Eligibility

Overview

Looking for full-time work (8 hours/day)

at $5.25/hour ($1,000.00/month)

Bachelors degree

Last Active

June 5th, 2026 (8 days ago)

Member Since

July 2nd, 2025

Profile Description

I am a Healthcare Virtual Assistant in transition from the BPO industry, with 8+ years of customer service experience, including healthcare accounts supporting members, providers, and pharmacies. While I am new to the Virtual Assistant role, I bring strong hands-on experience in healthcare support, insurance benefits, eligibility verification, and claims assistance from corporate healthcare environments.

I have worked with US healthcare accounts, assisting with prescription coverage, prior authorizations, denied claims, and billing concerns through phone and email support. I am familiar with healthcare workflows, HIPAA awareness, CRM systems, and accurate documentation, which allows me to adapt quickly to virtual healthcare operations.

Skills I Bring as a Beginner Healthcare VA:

Medical & Dental Eligibility Verification
Prior Authorization support and follow-ups
Pharmacy & Medical Claims review
Insurance benefits explanation (copays, coverage, limits)
Patient, member, and provider support
Data entry, records management, and documentation
CRM tools and Microsoft Office (Word, Excel, Outlook)

As a transitioning VA, I am highly trainable, detail-oriented, and eager to learn healthcare tools such as EMR/EHR systems and practice management software. I take pride in clear communication, professionalism, and providing compassionate support to patients and healthcare teams.