I support busy business owners and professionals with reliable General Virtual Assistant services, focusing on
I manage inboxes using Gmail, handling 20 to 50+
I work with the following tools: Google Workspace, Spreed Sheet, Outlook, Excel, Gmail, Google Calendar, ChatGPT, Gemini, Zoom, Google Meet, Notion, Slack, MS Teams, Google Drive, and Canva.
I am available for full-time work and can align with US and UK time zones. I am open to long-term opportunities where I can consistently support daily operations and become a reliable part of your team.
I value clear communication, attention to detail, and consistency in my work. I make sure tasks are completed on time, systems stay organized, and nothing important gets missed.
Experience: 1 - 2 years
Handled high-volume inbound calls for orders, inquiries, billing, and returns — consistently meeting AHT, QA, and adherence targets while maintaining high CSAT scores.
Experience: 1 - 2 years
Built and maintained reports with a focus on accuracy, using data validation processes and new tools to ensure clean, reliable data across multiple campaigns.
Experience: 1 - 2 years
Managed interaction logs in CRM tools, prepared reports, and coordinated with stakeholders through dashboards and daily summaries to keep operations running smoothly.
Experience: 1 - 2 years
Monitored queues and KPIs across multiple campaigns, ensuring SLA compliance and delivering timely performance updates to stakeholders.
Experience: 1 - 2 years
Used spreadsheet tools to track performance metrics, compile operational data, and support reporting workflows in a high-volume BPO environment.
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