Dispatcher, Customer Service VA

I have experience as a service crew and cashier, where I developed strong customer service and cash-handling skills. I completed my on-the-job training at Philippine National Bank (PNB) and later worked at BDO Network Bank, where I assisted with banking operations, administrative tasks, and customer inquiries while ensuring accuracy and professionalism.

As an Administrative Assistant, I supported daily operations by managing records, handling data entry, organizing documents, and assisting with inventory and reporting. I ensured accuracy, efficiency, and smooth coordination of administrative tasks in a fast-paced work environment.

Driver dispatched in a fast paced environment catering industry. In my role as a dispatcher, I assisted drivers by efficiently assigning delivery orders based on route optimization and order priorities to ensure timely and accurate deliveries. I maintained clear and constant communication with drivers, providing real-time updates and support to address any challenges, such as traffic delays or unexpected changes. My responsibilities included verifying order details, coordinating schedules, and resolving issues promptly to maintain smooth operations. Through effective problem-solving and organizational skills, I contributed to improving delivery efficiency and customer satisfaction.