Reels Editor,Technical Support Rep., Videographer,Photographer,

Crafting engaging, high-quality videos with smooth cuts, trendy effects, and fast delivery. Focused on storytelling, social media growth, and visual impact

Provided real-time customer support via chat, assisting users with troubleshooting, resolving technical issues, and handling account inquiries. Delivered clear, step-by-step guidance while managing multiple conversations efficiently. Maintained high response times, met performance metrics, and ensured a positive customer experience in a fast-paced environment.

Provided customer support by troubleshooting technical issues, resolving inquiries, and guiding users through solutions via chat, email, and phone. Maintained high service quality, met performance metrics, and ensured customer satisfaction in a fast-paced environment.

Over the past 1–2 years, I have gained hands-on experience working as a Customer Service Representative with additional responsibilities in data entry. In this role, I routinely assisted customers through phone, email, and chat, ensuring prompt and accurate responses to inquiries and concerns. I developed strong communication skills, problem-solving abilities, and a customer-focused mindset while maintaining a high level of professionalism. Alongside customer support tasks, I performed various data entry duties, including updating customer records, processing orders, managing confidential information, and ensuring accuracy and consistency across databases. I became proficient in using CRM systems, spreadsheets, and other office software, consistently meeting deadlines and quality standards. This combined experience has strengthened my ability to multitask, maintain attention to detail, and deliver efficient, reliable support in a fast-paced environment.

Provided customer support through email by handling inquiries, troubleshooting technical issues, and delivering clear, well-structured solutions. Ensured timely responses, maintained accuracy and professionalism, and followed up on unresolved cases. Met performance metrics while delivering a high level of customer satisfaction in a fast-paced environment.