With 8 years of multi-faceted experience managing international accounts, handling customer service and technical support, and moderating content, all while embracing dynamic, cross-functional roles.
My passion lies at the intersection of customer experience, AI innovation, and process optimization. I’m a multitool professional with a passion for blending AI, marketing, and productivity to deliver smarter, faster results. With multiple certifications across Salesforce AI and advanced ClickUp credentials (Admin, Expert, and AI Advanced), I thrive at the crossroads of innovation and efficiency.
Here’s how I create impact:
• AI & Automation - Certified Salesforce AI Associate; leverage AI across workflows using Brain AI integrations in ClickUp.
• Marketing Strategy - Digital Marketing; craft content and campaigns grounded in data-driven insights and engagement trends.
• Productivity Powerhouse - Advanced ClickUp Admin & Expert; design scalable systems that streamline workflows, reduce friction, and optimize team performance.
• Data & Digital Savvy - Certified in Social Media Management (SSM)
•Creative Visual Execution - From dynamic videos to branded graphics, I deliver polished content that engages and inspires.
What sets me apart is how I weave these disciplines together, applying AI to marketing strategies, deploying ClickUp to manage it all smoothly empowering dynamic teams to operate at peak efficiency.
I’m always open to collaborations, sharing best practices, or exploring how AI-driven workflows can transform productivity. Let’s connect!
Experience: Less than 6 months
Create, edit, and direct my own content. Editing video and creating script for a friend startup YouTube account, editing thumbnail, selecting songs to transitions.
Experience: 5 - 10 years
Handled customer concerns with care and professionalism whether through calls, emails, or chat coordination with internal and external departments which helped me strengthen my attention to detail and my ability to manage tasks in fast-paced environments.
Experience: 1 - 2 years
Involved proofreading and sub-editing, ensuring content met strict guidelines for clarity and compliance.
Experience: Less than 6 months
Enhanced my technical skill set but also deepened my understanding of efficient workflow systems and cross-functional collaboration.
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