Shopify | E-commerce | Data Entry | Data Analyst

I handle product uploads and updates in Seller Center and Shopify, making sure all product details and stock levels are accurate. I also manage inventory across platforms, keep the online store well-reviewed, and reach out to customers if there are any issues with their orders.

With experience in Customer Support Management, I’ve led teams to deliver exceptional service, resolve issues efficiently, and improve customer satisfaction. I focus on streamlining processes, training staff, and ensuring a positive customer experience at every touchpoint.

Responsible for daily encoding of client and product details into Google Sheets or Excel, organizing files systematically in Google Drive. Also handled inventory updates and ensured all data was accurately recorded and maintained in shared Google files.

Experienced in Merchandising, I specialize in optimizing pricing and assortments to drive sales and enhance the customer experience. My focus is on aligning product offerings with customer preferences and market trends, ensuring higher profitability and customer satisfaction.