Donna

Shopify Virtual Assistant | SEO Blog Creative Content Writer | Ebook Writer

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($880.00/month)

Bachelors degree

Last Active

September 24th, 2025 (261 days ago)

Member Since

May 29th, 2025

Profile Description

Are you looking for a Shopify Virtual Assistant who can keep your store running smoothly while driving more sales with quality blog content? 
I bring a unique combination of admin expertise and creative writing to support and grow your business.
What I Do Best:
Order Fulfillment & Logistics: I efficiently handle all aspects of order management, shipping, and logistics. Every order is tracked and fulfilled accurately, ensuring a seamless experience for your customers.
Customer Service: I respond promptly to customer inquiries through email and chat. Whether it’s helping with order tracking, managing returns, or resolving chargebacks, I prioritize customer satisfaction and loyalty.
Data Organization: I use Google Sheets and Docs to manage fulfillment processes and store important details—keeping everything organized and accessible for your team.
Brand Reputation Management: I actively boost your brand’s credibility by managing Trustpilot reviews, engaging in relevant forums, and curating product reviews to showcase what makes your store special.
Product Research: Using tools like SEMrush, I research trending products and keywords to keep your store competitive and your content strategy sharp.
SEO Blog Content: My real passion is writing! I create high-quality, original blog posts and product descriptions using Bramework and Copy AI. Every article is SEO-optimized to help your store get found by new customers and convert visits into sales.
Why Work With Me?
I take care of the behind-the-scenes work that keeps your store running and your customers happy, while also bringing in new sales through strategic, well-written content. If you need someone who can manage the details, communicate well, and write content that makes an impact, I’m ready to be part of your team.
Let’s work together to make your Shopify store more efficient, visible, and profitable—one task and one blog at a time.

Top Skills

Experience: 6 months - 1 year

As a real-time auditor in cellphone repair services, I tracked technicians' progress, ensuring efficient execution of repair tasks. I promptly informed team leads of any delays, optimizing workflow for a streamlined repair process.

Experience: 2 - 5 years

I have experience in responding to customer emails and inquiries in a professional and timely manner, approving and processing returns efficiently, and preparing organized order lists to ensure smooth fulfillment. I also create and manage order batches for bulk processing, fulfill orders through Shopify and other integrated platforms, and handle chargebacks with timely resolution. Additionally, I conduct in-depth product research using tools like SEMrush, monitor and publish product reviews, and create and post blogs to support content marketing and SEO efforts.

Other Skills

Basic Information

Age
29
Gender
Female
Website
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Tests Taken
None
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