Executive Assistant & Operations Specialist | Aviation, Travel, Customer Service

Streamlined daily operations for a remote team by implementing structured EOD reporting and performance tracking, ensuring 100% documentation accuracy.

I worked as a customer chat representative, handling multiple live conversations. I answered inquiries, resolved issues calmly, and made sure every customer felt heard and supported. I'm confident under pressure and always aim to deliver respectful, clear communication.

I completed 800 hours of travel agency training and later gained professional experience as a ground attendant. I supported flight bookings, hotel reservations, and itinerary coordination to ensure efficient and seamless travel operations for clients and teams.

I help keep employee records updated by tracking new hires and resignations. I ensure accuracy and confidentiality to support both HR and general admin tasks.

Designing simple visuals using Canva, such as quotes, announcements, flyers, and social media graphics, is one of my hobbies. I use templates and customize colors and fonts to create clean, readable designs, and I’m open to small creative tasks.

I use Google Docs, Sheets, and Slides for basic admin tasks. I also organize files in Google Drive and track tasks and meetings through Google Calendar. I use Google Docs, Sheets, and Slides for basic admin tasks. I also organize files in Google Drive and track tasks and meetings through Google Calendar.

I have experience in the airline industry as a ground attendant. Working in a fast-paced airport environment taught me to handle time-sensitive tasks, assist passengers professionally, and stay calm under pressure. These experiences helped me develop strong communication and multitasking skills that I now carry into remote admin and support work.

Drafting and publishing high-authority blog content using WordPress, while optimizing articles with Rank Math SEO to improve search visibility and organic traffic performance.

Producing and editing professional real estate walkthroughs and property highlight videos, utilizing precise pacing to effectively showcase property features and maximize buyer interest.

I enjoy creating movie clips and engaging travel and lifestyle videos using CapCut, enhancing them with music, text, and transitions to bring each clip to life. I take raw footage and transform it into polished, shareable content for social media and personal projects.

I can create and edit basic documents like reports, letters, and internal notes using Google Docs and Microsoft Word. I focus on keeping them clear, organized, and professional-looking.