Joseph
Accounting assistant, Admin Office, English proficiency ,Cha
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.30/hour ($640.00/month)
Bachelors degree
Last Active
July 20th, 2026 (2 days ago)
Member Since
May 13th, 2025
Profile Description
With extensive experience in customer service across various industries, I have successfully handled both outbound and inbound calls, assisting clients with internet subscription inquiries and hardware issues. In accounting, I was responsible for data encoding, tracking employees' time cards, and preparing salary invoices. As a chat and
My financial expertise includes assisting customers with credit balance inquiries, adjusting credit limits, processing dispute requests, and handling credit card loans. Additionally, as a technical support representative, I provided essential assistance to restaurant and business owners regarding their Point of Sale (POS) systems. Approximately 90% of inquiries were technical-related, while the remaining 10% focused on billing and other POS service concerns. These roles enhanced my problem-solving skills and technical knowledge, reinforcing my ability to deliver efficient customer support.
Throughout my career, I have honed skills in communication, process optimization, problem-solving, adaptability, and cultural awareness, consistently delivering exceptional results. My diverse experience has equipped me with a deep understanding of effective customer service and I am confident in my ability to be a reliable, hardworking, and results-driven professional.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Delivering excellent customer support while addressing customer's inquiry within the given response time with high quality solution.
Customer Support » Chat Support
Experience: 1 - 2 years
Delivering excellent customer support while addressing customer's inquiry within the given response time with high quality solution.
Customer Support » Customer Service
Experience: 2 - 5 years
My experiences enhanced my problem-solving skills, analytical thinking and technical knowledge, reinforcing my ability to deliver efficient customer support.
Other Skills
Accounting » Financial Accounting
Experience: 6 months - 1 year
I was responsible for encoding data, tracking my clients' employees’ time cards, and preparing salary invoices. Throughout my six months in this role, I strengthened my problem-solving skills, attention to detail, and ability to meet deadlines for each client I handled.This job was truly fulfilling for me, as I enjoyed the challenge of working under time constraints while ensuring accuracy in the process. I found the fast-paced environment both exciting and rewarding.
E-Commerce
Experience: 6 months - 1 year
My primary responsibility was assisting customers via chat with inquiries regarding their orders, including shipping updates, cancellations, and refunds for damaged or missing items. This role significantly improved my multitasking skills, as I efficiently managed 5–7 live chat tickets simultaneously. While the workload was challenging, I found it both exciting and manageable.
Accounting » Banking
Experience: 6 months - 1 year
My primary responsibility was assisting customers with inquiries regarding their credit balance, adjusting credit limits, processing dispute requests, and handling credit card loans. Throughout my six months in this role, I significantly enhanced my communication skills and developed effective strategies for managing difficult or irate customers with professionalism and patience
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cainta, Rizal
- Tests Taken
- IQ
- Score: 131
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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