Joline

Online Moderator with Chat/User Support Skills

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Overview

Looking for part-time work (4 hours/day)

at $4.13/hour ($400.00/month)

Bachelors degree

Last Active

September 30th, 2025 (251 days ago)

Member Since

April 5th, 2025

Profile Description

Hello! I am eager to transition into an administrative or supportive role that allows me to contribute effectively in a remote setting. My experience as an Online Moderator for a major social media company has honed my skills in communication, organization, and problem-solving—qualities that align perfectly with the kind of work I am passionate about. I am also excited to learn and adapt to new challenges, demonstrating flexibility and a quick ability to grasp new concepts when provided with proper guidance. I am excited to bring my expertise to a dynamic team where I can make a meaningful impact behind the scenes.

Top Skills

Marketing » Social Media Management » Community Moderation

Experience: Less than 6 months

Monitored users' engagements within the community, ensuring that the atmosphere was safe and respectful towards everyone, flagged inappropriate replies, reported and blocked bots or users who were being improper, and interacted with users through liking replies and engaging in the threads

Customer Support » Chat Support

Experience: Less than 6 months

Provided a respectful and safe space for users who were seeking for support or advices, addressed concerns of users who had issues within the community, directed users to other admin moderators or to the founder for specific inquiries, and engaged with friendly users who wanted to build a relationship with the page

Office and Administration

Experience: 6 months - 1 year

During my work as a social welfare officer, my tasks included tracking and updating data, setting appointments, calling clients, referring clients to other service providers, providing counseling, problem-solving, and building good relationships with stakeholders.

Professional Services » Counseling

Experience: 6 months - 1 year

As a social work graduate, I took classes in counseling and human psychology. I was also trained to be a peer facilitator for my fellow students by a registered guidance counselor. Now that I'm a registered social worker with experience in dealing with clients directly, I have developed my skill in counseling and found that I have a strong penchant for it.

Other Skills

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: Butuan City, Agusan del Norte

Tests Taken: IQ
Score: 112: DISC
Dominance: 9
Influence: 16
Steadiness: 40
Compliance: 35: English
C2(Advanced/Mastery)