Jan

Customer Support VA | Email + Chat Support | Amazon Virtual Assistant

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.82/hour ($727.26/month)

Associates degree

Last Active

May 22nd, 2026 (23 days ago)

Member Since

February 23rd, 2025

Profile Description

Hi! I help Amazon Sellers and E-commerce brands maintain a 5-star reputation by managing backend operations and providing seamless customer experiences. I take the stress out of Seller Central and customer inquiries so you can focus on scaling your store.

Here’s how I can support your business:
Customer Support: Professional Email & Live Chat management, handling inquiries, returns, and reviews with empathy and speed.
Amazon Store Support: Navigating Seller Central, monitoring account health, and managing buyer-seller messaging.
Product Research & Analysis: Using Keepa and Asinzen to analyze price history, BSR stability, and product profitability.
Data & Admin: Accurate Data Entry, inventory tracking, and organizing store reports.

Tools: Amazon Seller Central, Keepa, Asinzen, Google Workspace, Slack, Canva.

What you can expect fro ---------- :
Ownership & Integrity: I treat your store as my own, taking full responsibility for metrics and customer satisfaction.
Data-Driven Accuracy: No guesswork—I use tools like Keepa to provide facts on profitability and market trends.
Reliable Communication: Consistent daily updates and a proactive approach to solving "suppressed" or "at-risk" listings.

If you’re looking for a VA who understands both the technical side of Amazon and the human side of support, message me with: "AMZ + your niche" and let's talk about the tasks you need off your plate.

Top Skills

E-Commerce » Amazon

Experience: 1 - 2 years

Office and Administration » Data Entry

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

E-Commerce » Product Sourcing

Experience: 1 - 2 years

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Chat Support

Experience: 1 - 2 years

Office and Administration » Email Management

Experience: 1 - 2 years

E-Commerce » Amazon » Seller Central

Experience: 1 - 2 years

E-Commerce » Amazon » Keepa

Experience: 1 - 2 years

E-Commerce » Wholesale Sourcing

Experience: 1 - 2 years

E-Commerce » Amazon » Seller Amp SAS

Experience: 1 - 2 years

E-Commerce » Amazon » Tactical Arbitrage

Experience: 1 - 2 years

Virtual Assistant

Experience: 1 - 2 years

Virtual Assistant

Experience: 1 - 2 years

Basic Information

Age: 46

Gender: Male

Website: Sign Up with Pro Account to View

Address: San Mateo, Rizal

Tests Taken: IQ
Score: 121: DISC
Dominance: 52
Influence: 16
Steadiness: 16
Compliance: 16: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”