Experienced administrative professional with a strong background in administrative management, team leadership, and personal assistance. Skilled in quality assurance, training and development, and fostering teamwork to achieve organizational goals. Proficient in graphic design, video editing, and calendar management, with expertise in Google Workspace, Microsoft Office, and Microsoft Outlook. Certified in social media management. A good communicator with a teachable mindset, able to handle work pressure while maintaining efficiency and professionalism.
Experience: 5 - 10 years
Experience: 5 - 10 years
Ranked top 5 monthly as a Level 1 Business Transcriptionist with an 80-minute daily quota, maintaining 95%+ accuracy and a quality score of 25+
Experience: 5 - 10 years
Led a transcription team processing 1,000+ minutes of audio daily, ensuring accuracy and timely delivery.
Experience: 10+ years
Experience: 5 - 10 years
Managed workflow and conducted quality checks, thus reducing client feedback from 3–4 times per week to 1–2 times per month or none.
Experience: 5 - 10 years
Conducted training during low-workload days, improving individual output quality from 85% to 90?sed on client feedback.
Experience: 5 - 10 years
Conducted individual hands-on assessments to help team members improve their performance, which led to a 70% retention rate over 4 years.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
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