Current Employment Status:
Hired Full Time on Apr 3, 2025
I have 11 years of experience in the BPO industry. I have supported both technical and travel verticals. 4 years have been working as a customer representatives and the rest have been in the learning/training department. I have been a Trainer, a Training Supervisor and a Training Manager. I have supported both in a local and a global level. I have a good grasp of creating training materials and an entire training curriculum even. I also have a great deal of understanding in both face to face and virtual training as I have not only supported people doing these but have experienced facilitating it myself.
Experience: 5 - 10 years
I have been creating training materials using PPT. I also am in charge of creating weekly decks for business reviews to both internal stakeholders and the clients.
Experience: Less than 6 months
Experience: Less than 6 months
I have manage a set of trainers and even supervisors for 5 years.
Experience: 5 - 10 years
I have been in the training department as a Trainer, a Training Supervisor and a Training Manager supporting the globally.
Experience: Less than 6 months
Experience: 5 - 10 years
A big part of previous and current role requires an understanding of data. I am confident of my MS Excel skills in turning raw data into actual helpful information that could be use for analysis.
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
I have experience creating agenda and even training curriculums taking into consideration the learning styles of the demographics subject to be trained. This is of course incorporating Bloom's Taxonomy in creating the learning objectives.
Experience: Less than 6 months
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