Detail-oriented and highly organized professional with over 6 years of experience handling data management, billing, documentation, and account-related processes in fast-paced environments. Proficient in computer applications with strong problem-solving, multitasking, and organizational skills. Committed to delivering accurate, efficient, and high-quality work.
I have handled technical support, billing inquiries, order processing, and customer retention. I’m comfortable working in fast-paced environments and managing multiple customers while maintaining a high level of service.
I’m reliable, detail-oriented, and focused on delivering a smooth and positive customer experience. If you’re looking for someone who can communicate clearly, solve problems, and represent your business well—I’m ready to help.
Experience: 2 - 5 years
Maxsip Telecom – Freelance (Telecommunications) Customer Support/Sales Representative | Feb. 2022 – Jan.2025 Provided technical support for a wide range of telecom services, ensuring smooth customer experiences. Processed enrollments and resolved service-related issues, achieving a high customer satisfaction rate. Enhanced service quality by identifying recurring issues and providing feedback to improve product offerings.
Experience: 1 - 2 years
Teleperformance – HealthCare Account Customer Service Representative | Oct. 2019 – Jan. 2021 Provided billing support for healthcare-related inquiries, including payments, coverage, and pharmacy services. Assisted customers with medication coverage inquiries and ensured efficient issue resolution. Worked cross-functionally with other departments to streamline customer experiences and improve process efficiency.
Experience: 1 - 2 years
Fusion BPO Services – Office Depot Retail Account Customer Service Representative & Support | Jan. 2021 – JAN. 2023 Delivered exceptional customer service by addressing sales inquiries, assisting with product ordering, and processing payments. Managed online and in-store order fulfillment, ensuring on-time delivery and customer satisfaction. Collaborated with support teams to troubleshoot issues, improve service workflows, and boost sales performance.
Experience: 6 months - 1 year
Conduct outbound cold calls to potential clients and introduce services professionally Engage prospects, build rapport, and handle objections effectively Generate leads and identify sales opportunities
“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”
Mike Killen
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.