Catherine
Senior Customer Service Specialist/ Assistance Coordinator
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.95/hour ($1,344.00/month)
Bachelors degree
Last Active
July 25th, 2026 (today)
Member Since
January 9th, 2025
Profile Description
I am a dedicated customer service professional with over 15 years of experience in client support, issue resolution, and administrative tasks. Known for my excellent communication, problem-solving, and time management skills, I consistently deliver top performance and exceed expectations. I strive to be recognized as a reliable, solutions-driven worker who provides exceptional service and contributes to the success of any team or organization.
Top Skills
Customer Support » Customer Service
Experience: 10+ years
I have over 15 years of experience handling customer interactions via phone, chat, and email. I excel in resolving issues, providing empathetic support, and ensuring customer satisfaction.
Office and Administration » Communication
Experience: 10+ years
Strong verbal and written communication skills have been key to my success. I can explain complex issues clearly and adapt my tone based on the customer’s needs and situation.
Office and Administration » Problem Solving
Experience: 10+ years
I am highly skilled in analyzing issues, identifying root causes, and implementing effective solutions. My ability to resolve escalated cases quickly has been consistently recognized.
Other Skills
Office and Administration » Time Management
Experience: 10+ years
I am adept at prioritizing tasks, meeting deadlines, and handling high workloads without compromising quality or accuracy.
Basic Information
- Age
- 55
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacoor, Cavite
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 50%
- Influence: 8%
- Steadiness: 19%
- Compliance: 23%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.